![]() What happens when my Pre-Order comes into stock? Of course if this happens we will refund your deposit. However, sometimes the manufacturer can run into production or licensing problems and occasionally items are cancelled either temporarily or permanently. Most of the time they are pretty reliable. If prices have risen by over 10%, you have the right to cancel order if you so wish and we will return your deposit. When the item is ready to ship from the distributor, we will inform you of any price changes. Sometimes that can work in your favour and sometimes against. But as we buy most pre-orders in from abroad, the price can vary due to exchange rate variance. Most of the time, the guide price will be correct. Is the price you list the final price I will pay? The reason for this is we will have placed an order for your item and we are liable for it. Should you wish to cancel your Pre-Order you can do so, but you will lose either the deposit you paid, or if you paid in full or part-payments, 10% of the expected guide price of the item. What if I change my mind and want to cancel? The manufacturing process takes considerable time as the items are often hand painted. Why are some pre-order ship dates so far away?Ī number of manufacturers produce items in batches according to demand. This means we are liable for the order from that point which is why we charge you a deposit to ensure you're serious on purchasing the item. The distributor in turn places the order with the manufacturer who then ensure that the item is shipped to the distributor when it's ready. Upon receiving your Pre-Order, we will place an order with the appropriate distributor for your item. Pre-Ordering looks to ensure that you get one of the limited numbers produced. Many items are produced in limited quantities. We suggest you pre-order each item individually as that way each pre-order's postage is paid separately and can ship as it comes into stock. Postage fees can also vary depending on the size of the product, type of shipping and number of boxes required. We do everything we can to give you an accurate buy price, but pre-orders that are far away can vary in price if exchange rate varies from now until then. Prices quoted can be subject to change as items are only billed by manufacturers when they ship to us. Failure to settle within this period may mean you lose your deposit and pre-ordered item. Orders must be settled within 30 days of the product coming into stock. Keep an eye on the listings after you order to see when your product is due to arrive. We regularly update the product listing with the latest ETA. We cannot cancel your pre-order, even if delays are substantial, so please take this into account when ordering. We list the date given by manufacturer, but delays can and do happen. The only exception to this is if the price quoted on your order is going to change by more than 10% when the item arrives.ĮTA's can vary and are not guaranteed arrival date. If you place a pre-order, the minimum 10% deposit of total guide price required to place a pre-order is non-refundable, should you choose to cancel. Pre-orders require us to commit to an order with a specific manufacturer which we are then liable for.
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